Privacy Policy

Personal information from visitors to our website is collected only when it is knowingly and voluntarily provided. This may occur when you request information, book an appointment, or contact us for assistance. We collect this information solely to deliver the services you require or to respond to your enquiries.

Dentist Parramatta is committed to ensuring that your personal information is handled securely and in accordance with all applicable Australian privacy laws. Our intention is to protect your information and prevent it from being used in any manner that is inconsistent with these legal requirements.

Any personal information submitted through our website is used solely for the purpose for which it was provided, or for related secondary purposes that support your original request. If additional uses apply, they will be clearly stated in this Privacy Policy or at the time your information is collected.

We may retain copies of website enquiries or correspondence which may include personal information for record-keeping, quality assurance, and backup purposes only.

We will not disclose your personal information unless you have provided consent, or the disclosure is required to fulfil the purpose for which the information was supplied. However, in certain circumstances, we may need to share personal information if we have reason to believe it is necessary to identify, contact, or take legal action against an individual who may be causing harm, damaging property, or interfering with the rights or safety of Dentist Parramatta, our users, or others.

We may also disclose personal information when required by law or when we believe in good faith that such action is necessary to comply with legal obligations.

Additionally, we may engage trusted third parties to deliver services or products on our behalf. In these cases, your personal information may be shared with those third parties solely for the purpose of fulfilling your request.

We are committed to protecting the security and privacy of the personal information you share with us. Our systems and processes are regularly reviewed and updated to keep up with current security practices and technology.

While no method of online data transmission can be guaranteed as completely secure, we take all reasonable steps to safeguard the information you send to us through our website and online services. Once your data is received, we work to ensure it remains protected within our systems.

All staff members and third-party service providers who work with our information systems are required to maintain the confidentiality of your personal information. However, we cannot be held liable for any unauthorised access to your information that occurs outside of our control.

Cookies are small data files stored on your device to help websites function smoothly and improve your browsing experience. Like most modern websites, we use cookies to support site functionality, enhance user experience, and tailor certain features to your preferences.

If you prefer not to allow cookies, most web browsers offer simple settings that let you accept or block them. However, please note that disabling cookies may affect how certain features of our website operate and could limit your overall experience.

We take all reasonable measures to keep your personal information secure, accurate, and up to date. If you become aware that any information we hold about you is incorrect or requires updating, you are welcome to contact us so we can make the necessary corrections. Our team members and authorised service providers who support our information systems are also required to maintain the confidentiality of all personal information in our care.

Our website may contain links to external websites and third-party services. These linked sites are not controlled or operated by us, and we are not responsible for the practices, content, or policies of any external companies or websites. Before providing your personal information to any other site, we encourage you to review that website’s terms, conditions, and privacy policy.

If we become aware of any ongoing concerns or issues with our website, we take them seriously and will work promptly to resolve them. If you have any questions regarding this Privacy Policy—or if you wish to raise a concern or make a complaint—please contact us directly, and we will respond as quickly as possible.

For more information about privacy and your rights in Australia, you may visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au